Our organization, through the eyes of our Customers:

“An entity that has developed on the basis of innovation and that invests in new technologies, very well quoted in the integration to the platform at European level and has great professionals.”

The services we provide to our Customers

We offer a wide set of Services, namely Custody and Settlement to a broad Customer base.

Check here our services:


“They are very efficient, competent and resilient.”

(Clients’ comments, in 2021, about our organization.)

How to make a service request to Euronext Securities Porto

Request:
centraldi@euronext.com
or through the Portal Client Area – My INTERBOLSA

Identify the corporate actions event

Support documentation:
INTERBOLSA Regulation 2/2016
INTERBOLSA Circular 1/2016

For further information refer to Exercise of Ownership page.

Request:
centralgi@euronext.com


or through the Portal Client Area – My INTERBOLSA

Support documentation:
INTERBOLSA Regulation 2/2016

5 working days prior to the date of the request.




For further information refer to Identification of Securities Holders page.

Request:
isin@euronext.com

Documentation (numbering process):
Article 5 of INTERBOLSA Regulation 10/2003

Support documentation:
INTERBOLSA Regulation 10/2003

The assignment of an ISIN code is free
Codes are assigned in less than 24h



For further information refer to National Numbering Agency page.

Our commitment to Clients is total and it is for them that we have been working continuously for several decades.

How to become a Client

4 steps

centraldi@euronext.com
Phone: +351 22 615 84 00

Issuer identification:

LEI code (Legal Entity Identifier);
Updated copy of the by-laws;
Commercial registration certificate.

Securities identification:

Certified copy of the minutes of the deliberations;
Quantity of securities issued;
The nominal amount / quantity to be registered;
The Registration Instruction.

Additional Information can be found in INTERBOLSA Regulation 2/2016 – Article 18

Analysis and assessment of the documentation and communication of the decision to the applicant:

4 days(*)

INTERBOLSA Regulation 2/2016 – Article 17

CMVM Regulation 14/2000 – Article 36

  • Creation of the securities – registration of the issue in the Financial Intermediaries’ accounts.

Who can you contact at Euronext Securities Porto

We have a team of dedicated professionals with high experience in the business units that offers a unique and personalized service, always available to satisfy our Customers.

Please find the contacts that best fit your need in the table below:

Assignment of ISIN, CFI, FISN codes
isin@euronext.com

Accounts (Opening / modification and exclusion); Other matters related to Participants data
ibls-forms@euronext.com

Identification of Securities Holders, Compulsory Acquisitions and other informations
centralgi@euronext.com

Securities registration / Corporate Actions / General Meetings Notificatios
centraldi@euronext.com

T2S Releases / Other Questions
ibls-support@euronext.com

CSD Links
ib_links@euronext.com

CSD Regulation (CSDR) / Settlement Discipline /
LEI code

csdr@euronext.com

Deposits / Withdrawals
Management of securities in certificate form

centralct@euronext.com

Settlement of operations carried out in and out of Regulated Market
Settlement in foreign currency (Non-euro)
Settlement of Special Operations
Securities Transfers

centrallf@euronext.com

OTHER RELEVANT CONTACTS

General contacts
Av. da Boavista, nº 3433 | 4100-138 | Porto – Portugal
Phone: +351 22 615 84 00

Email:
interbolsa@euronext.com

Finance – ar.portugal@euronext.com

Legal and Compliance– legal@euronext.com

Euronext securities Porto Helpdesk – csdoperations@euronext.com

Annual Surveys

Since 2006, we carry out a client services survey; the results have been excellent.

This process fits into our goal of proactively monitoring the evolution of the Industry and thus identifying the perception of Clients in relation to the services we provide.

Clients feedback is of the utmost importance so that we can identify their needs and continue improving the offer of products and services.